Privacy Policy

Last updated: 16 October 2026

Who we are

Vortex Products (Pty) Ltd operates vortexproducts.co.za. We process personal information in accordance with applicable South African law, including POPIA.

Information collected and used

We may collect names, contact and business details, account and order information, quotation requests, messages, and technical website data. We use this information to respond to enquiries, provide products and services, process transactions where applicable, protect the website and comply with legal requirements.

Cookies and service providers

Our website may use essential and optional cookies, subject to available consent choices. We may share information with appropriate hosting, payment, delivery, email and support providers where necessary. We do not sell personal information.

Retention and security

We retain information for as long as reasonably necessary or legally required and use reasonable security measures.

Your rights

Subject to POPIA, you may request access, correction or deletion, object to certain processing, withdraw applicable consent and complain to the South African Information Regulator at inforegulator.org.za.

Contact

Email info@vortexproducts.co.za or call +27 21 510 2626. This policy may be updated from time to time.